1 reviews | Active since Sept 2013
DairyBelle/C***** InShape fat free plain yoghurt -
I regularly buy the InShape Fat Free plain yoghurt (once a week) because I am a diabetic. When I opened a new 1kg tub on Sunday it tasted sweet and flavoured. I first thought it was my imagination and continued to use the same tub until Wednesday when my son visited me and I asked him to taste. It is definitely not fat free plain. We think it may be full fat, vanilla?? I immediately phoned the Dairy Belle customer line because this could be life threatening for diabetics!!! They passed the buck to C***** who now seem to make the joghurt in the Dairy Belle tub!! C***** told me they had not received any other complaints! Huh??? So that makes my complaint invalid??? They promised to go to that specific batch sample and get back to me, never got back to me. this is not acceptable. I still have the tub if they want to come and taste for themselves, send a diabetic!!!
Thank you for logging an incident with the C***** Consumer Centre. As a brand that is always striving to be Way Better, we appreciate honest feedback from our consumers.
We have alerted and informed the appropriate Quality Control Manager about your complaint, who is in the process of looking into the matter as priority.
We apologize for any inconvenience caused.
Best Regards
CCC Consultant
Thank you for logging an incident with the C***** Consumer Centre. As a brand that is always striving to be Way Better, we appreciate honest feedback from our consumers.
We have alerted and informed the appropriate Quality Control Manager about your complaint, who is in the process of looking into the matter as priority.
We apologize for any inconvenience caused.
Best Regards
CCC Consultant
