KM
Kazi M
1 reviews | Active since Oct 2019
05 Aug 2020, 09:58
BB Date in the Future, yet product has expired!
Hi
I am really disappointed with this brand.
Bought cheese slices on Saturday the 1st Aug 2020.
On Monday had a foul taste and smell from the cheese. When I checked the packaging the best before date on both the packet and the individual transperent wrappers is 01/10/2020. Yet the cheese has green mould on the edges of each slice?
Not sure what tricks are being played here?
I have the receipt and pictures if required.
Thank you,
Helpful (0)
Replies (3)0
Replies (3)
Clover's replyOfficial
05 Aug 2020, 13:44Good day Kazi Maseko
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care
Clover's reply05 Aug 2020, 13:44
Official
Good day Kazi Maseko
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care
KM
Kazi M's updateReviewer Update
06 Aug 2020, 16:36Hi C***** Customer Care
No one has contacted me yesterday nor today.
Thanks
No one has contacted me yesterday nor today.
Thanks
KM
Kazi M's update06 Aug 2020, 16:36
Reviewer Update
Hi C***** Customer Care
No one has contacted me yesterday nor today.
Thanks
No one has contacted me yesterday nor today.
Thanks
KM
Kazi M's updateReviewer Update
07 Aug 2020, 14:00Hi C*****,
No communication made, still?
Regards
No communication made, still?
Regards
KM
Kazi M's update07 Aug 2020, 14:00
Reviewer Update
Hi C*****,
No communication made, still?
Regards
No communication made, still?
Regards