ZN
Zeugnette N
1 reviews | Active since Jan 2015
30 Jan 2015, 15:36
Bad customer service
Milk returned by clients way before due date, but after numerous phone calls to either call centre or Bellville branch, they pass the buck to Shireen, to rep Elton who never answers the phone, to Raymond head of telesales, to who ever and I am still waiting while my shop buys thousands of rands worth of C***** Products - that is if they call for an order as well.<br> Bad service, bad response and I am fed up.<br> Owner acc nr 406336
Helpful (0)
Replies (1)0
Replies (1)
Clover's replyOfficial
30 Jan 2015, 15:56Hello Zmnortier,
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us. As such, we don't take any complaint from a loyal consumer lightly.
We would therefore like to thank you for your honest feedback - we take note of your dissatisfaction in this regard. Please note that all our consumers are treated equally in any type of complaint about or dissatisfaction with a product or service.
Kindly be informed that your complaint has been escalated to the relevant department and is receiving urgent attention.
Best Regards
CCC Consultant
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us. As such, we don't take any complaint from a loyal consumer lightly.
We would therefore like to thank you for your honest feedback - we take note of your dissatisfaction in this regard. Please note that all our consumers are treated equally in any type of complaint about or dissatisfaction with a product or service.
Kindly be informed that your complaint has been escalated to the relevant department and is receiving urgent attention.
Best Regards
CCC Consultant
Best regards,
Clover's reply30 Jan 2015, 15:56
Official
Hello Zmnortier,
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us. As such, we don't take any complaint from a loyal consumer lightly.
We would therefore like to thank you for your honest feedback - we take note of your dissatisfaction in this regard. Please note that all our consumers are treated equally in any type of complaint about or dissatisfaction with a product or service.
Kindly be informed that your complaint has been escalated to the relevant department and is receiving urgent attention.
Best Regards
CCC Consultant
At C*****, keeping our brand promise of offering Way Better products to consumers means the world to us. As such, we don't take any complaint from a loyal consumer lightly.
We would therefore like to thank you for your honest feedback - we take note of your dissatisfaction in this regard. Please note that all our consumers are treated equally in any type of complaint about or dissatisfaction with a product or service.
Kindly be informed that your complaint has been escalated to the relevant department and is receiving urgent attention.
Best Regards
CCC Consultant
Best regards,