RT
Rhoda T
1 reviews | Active since Nov 2012
10 Dec 2019, 10:05
Bad Cheese!
I’ve logged a complaint nearly 2 weeks ago on your website and via sms(twice), up to today I have still not received any feed back.
Each time I call the call centre advisors tells me can’t help me, someone will call me back and that I need to wait...
Bought a block of cheese at our local checkers on Thursday evening 28 November and when using it the same evening whole block of cheese was mould! It's far from expired date. Disappointed cost nearly R100 for a mould block of cheese!!!
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Clover's replyOfficial
11 Dec 2019, 07:20Good day Rhoda Toefy
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care
Clover's reply11 Dec 2019, 07:20
Official
Good day Rhoda Toefy
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At C***** we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
C***** Consumer Care