Bad cheese and Mouldy service

Good Day

I have a had a extremely no joy with C*****.

Not only is their product declined in Quality drastically, to Crown it all don't even waist your time to inform the consumer service.

They are of no service!!! They never respond to the emails, eventually when they do respond they send you a bogus voucher that you can claim on store vai SMS.

What a nightmare I tried using the code it declined a number of times how embarrassing. I had to fork out money to pay for the items. And then my petrol cost. I then got back to them by email after two more emails, someone writes back telling me the store is to blame. I then requested them to issue a new one to avoid the cost implications. She told me to go back to the store the staff their did not punch it in right.

My complaint was logged in September already. Ref no 171850

I was told a voucher was reissued after asking for feedback the middle of last month, still nothing.

What annoys me is that I never asked for a refund its a so called gesture. That is bull****ting people.

I am a service manager myself, so I am well aware of how its a loss to a company if their service is bad. And would never allow my staff to give our clients such service. So why should I accept it.

I want answers asap. This has taken way too long and after 3 more emails and voicemails.