SM
Selebogo M

1 reviews | Active since Jun 2014

05 Feb 2018, 12:36

Bad attitude by cashier

I have recently started stocking up hampers at C***** in City Deep with my 24 year old daughter and this morning i sent her to stock alone as i had other errands to run. A cashier by the name Tselane from the city deep branch had a problem with my daughter telling her what she came to buy until my daughter requested assistance from the gentlemen who work at C*****. The long and short of it is that Tselane said to my daughter she's a little girl and doesn't know what she's doing, at some point she threatened to cancel the transaction and told my daughter that she won't assist her when she asked her to take her trader number, saying it's because she thinks she's educated.

I have never experienced any problem since i started going to this place, every staff member is very friendly but for my daughter to come back in tears because of the service she got is unacceptable. My daughter was a customer and was mistreated by this Tselane person, her age really does not matter.

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Replies (2)
Clover
Clover's reply05 Feb 2018, 13:17
Official

Good day Selebogo

We sincerely apologise for your experience. We have informed the appropriate manager about your complaint, who will look into the matter as a matter of priority.

Kindest Regards,
C***** Consumer Care.

SM
Selebogo M's update05 Feb 2018, 13:30
Reviewer Update
Thank you for your swift response.