Appalled

My boss and I we were buying our supplies for an event we were going to have on Saturday we got to our premises to prepare for a hectic day to come when we opened the GHEE we saw a foreign object inside the product we were scared to use it because we did not know what is in the I asked my boss to contact c***** to make a complaint about it HE TOLD ME HE SPOKE TO A LADY WHO REQUESTED THAT they can collect the product I had to remove it from where we work incase the other workers use it, he only learnt yesterday that I threw it away but the ******* bins have not been collected yet so whomever is coming to collect they can scratch on the bin for it, I asked what are we going to do this has greatly inconvenienced us as we had to go again waste petrol and waste another money to buy replacement. He has been speaking to the lady and I don't know who or how are we going to get this right I am very much appalled as my clients order we did late this is very disappointing.