KH
Kgau H

1 reviews | Active since Aug 2010

17 Sept 2020, 12:24

Amazing customer service

I had a complaint in April2020 and received no response from C***** until yesterday when i sent a follow up mail. today i got a call from a Jeandre Botha and he was so nice and apologetic about the matter and made sure that the voucher i was supposed to have received in April got to me this time. when he also explained it was a checkers voucher i told him i prefer PNP and he changed it for me immediately without any hassles.

thank you Jeandre for the wonderful service, patience and understanding. It really makes a difference to an irate customer and because of you, i will keep on buying C***** products for my family.

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Replies (1)
Clover
Clover's reply17 Sept 2020, 14:48
Official
Dear Kgaugelo

C***** is all about being Way Better – from our products that are loved by young and old, to our business practices, company culture and commitment to social responsibility.

It is therefore a feather in our cap to receive compliments from our consumers, as they indicate that we are on the right track. 

As such, thank you for your positive feedback. May we continue to exceed all your expectations in future!

Best Regards
C***** Consumer Centre.