Unhappy Customer

I ordered bale of gym tite Monday 22 July 2024 and I paid for it then they say I will get my order today Friday the 26 July 2024 . Then I ask for tracking number they didn't sent me tracking number. Today I was hoping to get my order but nothing. No one talks to me and they are not replying to my massages a . I tried to call them I also sent them email nothing. This is unexpected