CP
Cheryl P

1 reviews | Active since Apr 2013

14 Mar 2023, 07:27

Clothing Junction Wick Street Horrid Staff!!!

On the 8th of March I went into Clothing Junction Wick Street Verulam, I selected my items to be purchased and went to the Tillpoint to cash for them. Upon leaving the store I see that I was charged incorrectly for 1 of the items. Higher than the price tag attached. I went back to the store to query to which one of the ladies was very rude and arrogant. She says well it was probably a return or packed incorrectly. There's nothing we can do. How many other people are getting ******** out of pocket by not checking their items. The situation could have been handled a whole lot differently and with much more graciousness. The items were purchased as a gift. The next day the jeans was taken back to change for size. The same female says in a very irritable manner well we about to close. Yet there were 10 minutes left for the store to close. So I said I just want an exchange for a different size. She says again well we closing just now but you can go look. They need a proper lesson in customer service. After we were done and left the store 15 minutes later she was so busy smiling into her phone and the store doors were still wide open !!!!

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