Bad service at Clothing Junction, Ladybrand

1/5 Stars - Disappointing Experience with Clothing Junction I'm extremely disappointed with my experience at Clothing Junction. In December, I made a Laybuy purchase, but due to work commitments, I couldn't make the payments on time. The Laybuy was understandably canceled, but when I asked to use the money I'd already paid towards another purchase, the manager informed me that the funds were "wiped out" and inaccessible.

I tried contacting their head office via email and phone, but got no response. The listed phone number wasn't working, and my emails were ignored. This lack of communication and customer care is unacceptable.

What's even more concerning is that Clothing Junction seems to be withholding my money without justification. According to consumer law, they can only charge a 1% cancellation fee, not confiscate the entire amount. This practice raises serious questions about their business ethics.

I've never experienced such poor service in my life. If you value being treated fairly as a customer, I strongly advise against shopping at Clothing Junction. They clearly prioritize profits over customer satisfaction and rights. Avoid them if you can.