HM
Happy M

1 reviews | Active since Jul 2020

25 Apr 2025, 13:22

Stay away.

My baby was admitted on Friday afternoon,we had to wait for hours before we could be assisted because of the useless admin. Mr Khumalo is who is a nurse is the only person who knows what customer service is. As I type this we don't know what is wrong with my baby because their doctors only decide to come and check the patients when they feel like it. This hospital is a side hustle to them.

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Replies (1)
Clinix Health Group
Clinix Health Group's reply25 Apr 2025, 14:57
Official
Dear Happy, 

Thank you for reaching out and please accept our sincere apologies for the treatment that you have received at Tshepo Themba Private Hospital. We take pride in upholding our values and providing an excellent service to our patients. We will investigate and help resolve this matter. 
 
Best regards 
The Clinix Team