RP
Rabie P

1 reviews | Active since Jul 2023

05 Apr 2025, 09:45

Pathetic Service

My husband was involved in a car accident on the 3rd of April 2025. The paramedics came and took him to Botshelong hospital in Vosloorus. The service we received there is so pathetic and unacceptable. They took blood tests and gave him and drip. Not to mention them prescribing stilpane for pain and not even recommended X-rays to see if there is more damage. Speaking about hygiene, the triage centre was so cluttered. He was discharged around 1am. I’m now taking him to another hospital where he wil get full attention. I’m really disappointed that private health care can treat patients like this. I do not recommend anyone to go there unless they want to loose their lives. I’m really worried about what more could happen to our loved ones in that health space. The staff attitude takes the cup. I definitely have the right to say that Botshelong is a wast of money and time.

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Replies (1)
Clinix Health Group
Clinix Health Group's reply07 Apr 2025, 10:06
Official
Dear Rabie, 

Thank you for reaching out and please accept our sincere apologies for the treatment that you have received at Clinix Botshelong Empilweni Private Hospital. We take pride in upholding our values and providing an excellent service to our patients. We will investigate and help resolve this matter. 
 
Best regards, 
The Clinix Team