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Samuel S

1 reviews | Active since Apr 2023

19 Apr 2023, 21:12

HORRIBLE ********** SERVICE AT CLINIX 🚮🚮🚮SIES

😭😭😭 what a horrible experience at the Diepkloof branch former Lesedi, ********** ********** EXPERIENCE. This afternoon I got referred by a GP after testing sugar level found to be high and very risky, I head there straight from GP arrive say 4’ish. First the reception 😭 the attitude for a second I thought I was E KOOS right opposite, file gets opened for admission, bed gets allocated, can I tell you that was it. No tests conducted no neutralisation of sugar atleast I.e. Drip nothing nothing, I ask I get Doctor will only see me tomorrow like what the hell. I immediately get up request to leave and go home coz I’m gonna die there mos, I mean this is a chronic situation needing attention but no Clinix don’t care. If I g go ad not asked no one was gonn say anything MIND YOU THAT TIME NOOOOO FOOD no one even offering, I mean as professionals you’d know hunger also increases sugar levels. I wasn’t willing to die there worse I had a terrible experience in that hospital in the same clinic with my child just last. I am very disappointed with hole and would advise anyone against that hole, it is not worthy nor is it safe for people paying monies for the service I would advise going across the road as you wouldn’t be expecting better.

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Replies (1)
Clinix Health Group
Clinix Health Group's reply08 May 2023, 08:11
Official
 
Good Day Samuel
 
Thank you for reaching out and please accept our sincere apologies for the treatment that you have received at Dr SK Matseke Memorial Hospital.  We take pride in upholding our values and providing an excellent service to our patients. We will investigate and help resolve this matter. 
 
Regards