Child Negligence and Failure to give proper and satisfying answers.

On the 02/09/15 my daughter got admitted at the hospital for treatment for her leg puncture fractures. We got admitted to the hospital. I found the nurses pretty relaxed, they would sleep on the corridors during night shift and tell us they were tired. My childs drip would beep until the morning and that's when it would get refilled. She would have to be in uncontrollable pain before given medication. I'd be passed a bed pan whenever she needed relief and cause her much pain while helping her by myself since I'm not a qualified nurse.

On the day of her discharge 05/09/17 we didn't even receive a discharge form because it couldn't be found. I arrived home to remove her IV needle myself because someone didn't do their job.

On 07/09/17 I received a call from one of the casualty admin ladies telling me she couldn't find any of my childs hospital files after I requested a J88 form to be filled in by the doctor.

When my child was due for her first check up I had a meeting with management with regards to my emails and complaints.

I haven't received any feedback until this day. I'm very disappointed and displeased with the hospital.