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Mutshinyalo Mthembu agnesm.mthembu

1 reviews | Active since Nov 2023

01 Jun 2026, 08:23

Bad service

I'm disappointed by the service I got at Lesedi clinix hospital..Dr Matsheke..your service sucks, I brought my child on the 27th May 2026 he got admitted in the children's ward under Dr Sebetseba, he got discharged on Sunday 31st May 2026 around midday, same night he got a high fever and he was struggling to breathe, we gave him panado plus sponge him with warm water but he was still hot..I took him back to the hospital same clinix at around 4 am on the 1stbof June and explain what happened..the Dr in charge was rude he told me they don't treat kids I must go to Dr Sebetsebas office for her to check the child again, ***..they gave a referral letter and directions to her office and told me to make an appointment,, I was shocked and left..Im still shocked and confused,

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Replies (1)
Clinix Health Group
Clinix Health Group's reply01 Jun 2026, 09:29
Official
 Dear Mutshinyalo, 

Thank you for reaching out and please accept our sincere apologies for the treatment that you have received at our Clinix Hospital. We take pride in upholding our values and providing an excellent service to our patients. We are investigating the incident to help resolve this matter. 
 
Best regards 
The Clinix Team