So disapponted!

<p>I LOVE THIS COMPANY SO MUCH,i placed my order on Saturday which was meant to be delivered at my work address,due to my lil blessing who got ill on Monday n was booked off for the whole week had to call the call centre to request my order routed to my home address which the lady did.waited n waited till i had to call today to trace it n i was rudely told to call the delivery company nt clinique.did as instructed my parcel/order was delivered to my wrk address which i had requested not to be.called back clinique n the tone of voice was just'what the hell we are already closing why are you bothering us?' </p> <p>The lady could not take full ownership but insisted that its the delivery company at fault.</p> <p>Question is:did i buy from RAM OR Clinique???</p> <p>What relationship do i hv with RAM?:None</p> <p>What relationship do i hv with clinique:I am their customer</p> <p>NB:Ladies when dealing wth customers lets refraine from trying to show customers how much we know,customers are interested in that but in good customer experience!</p>