So disappointed with very bad service

<p>I ordered an item from the Clinique South Africa Online store. On the sixth working day after placing the order I phoned them to follow up as the order was still being processed. I was told I would receive an email within an hour or two to confirm the status. </p> <p> </p> <p>I then had to phone back six hours later as I received no e-mail. I was then told the item is in stock but there is a "technical" problem with my order and my payment could not be linked to my order? They dont even know what I ordered? But I can log in and see my order. Received a confirmation e-mail as well. Doesn't seem possible to me...</p> <p> </p> <p>Their excuse? The technical guys are overseas, they can do nothing... No feedback, cannot help me, might have to wait another 2 day for any feedback. </p> <p> </p> <p>I am so disgusted, no client service at all! Clinique online store will never receive an order from me again! </p>