Shocking Customer Service

<p>I would like to express my utmost disappointment in ordering through Clinique online. I placed my order on the 6th of December and still my order has not been delivered in full. I received 2 of the 3 items ordered of which one was not even in Clinique packaging - this is a Christmas gift - how do you suppose I gift somebody with Clinique products when the packaging isn't even correct. I have ordered Clinique several times on line but I can assure you this will be my last. I have had no feedback besides a message with a tracking number saying the parcel has been handed to RAM Couriers but when calling RAM, they advised that the parcel was not handed over to them & they have no record of the tracking number. The customer service has been shocking to say the least. Christmas has come & gone & I was unable to provide gifts. </p>