Poor service from www.Clinique.co.za

<p>I placed an order ( ********** 749) with Clinique on 23.07.16. The website indicates a general 2 day turnaround on delivery. Today is thursday and I had not received feedback. I called the customer care line at 9 am and spoke to Carol Malaka to query. She said she will contact the warehouse and call me back. When I called back at 10, she said she had sent an e-mail and was still waiting for a response. I asked if she could call and get quicker feedback and she said that "the warehouse does not have a phone". Really?! When I called again at 12:39 she still had not gotten hold of the warehouse. She then sent me an e-mail to say that my order will be delivered next week. No sense of urgency, general bad attitude and general lack of professionalism from Carol. I am very unhappy about the poor service and long turaround in delivery from Clinique online. Please hire efficient people with a passion for service.</p>