False advertising.

I bought a Clinique Pop Longwear lipstick at Truworths, The Grove, Pretoria 2 weeks ago. With a voucher I received for my birthday. Clinique claims it is 'longwear' which is supposed to last 5-8 hours. I confirmed this fact with the salesperson because to pay R500 for a lipstick which does not perform is ludicrous. However, the lipstick did not last 20 minutes on my lips. I tried every way, on dry lips, moisturised lips, did not drink or eat anything, but alas, no luck. I have R50 lipsticks which performed better. I went back to Truworths to complain but because the 'box' which the lipstick came in was damaged (it was in my handbag), they will not refund me. I had to open the box to get the lipstick out, so yes, the box is damaged. I find this shocking, it is absolutely false advertising and should be sold as a lipice instead and definately NOT for R500.