Edgars / Never use their online services

I have bought items from Edgars online on the 5 th May and my one order took more than a month and the second order that i have also ordered on theon sameday only showed up a week ago (took them more than two months and once opening my last order not even all the items where delivered. I have received no notificatio from them in this regard that not all the items where sent by them. They just marked the items not included in order with a pen. I went to a Edgars store today and where told to sent them a email regarding this and the refund that are owed by them. I have sent several emails to the client services already regarding my order and up to date no feedback whatsoever. I have paid with my debit card more than 2 monts ago and wonder if they are going to pay my money back with interest....... but i am sure this is also going to take them several months to pay this refund back into my account. This is most definitely the WORST online shopping experience ever and they are not even giving customers any feedback. So i will never ever shop at Edgars again