Clinique Online - Very Bad Service

I purchased a Black Friday Special online, this was supposed to be a much wanted Christmas gift for a family member. 2 weeks later I get a mail apologising to me that they are out of stock and they will refund me but that might take up to 10 days. I feel that a deal is a deal and you have to supply me that item when your site said it was in stock at the time, your mistake is not my problem. I've contacted clinigue and been given the run around and nothings sorted. They have a day or two to fix this issue or I will sort this out with the CPA, since this business practice is not allowed according to the law. Black Friday Deals that are not actually available after purchase but was in stock when you took my money?