Bad service at a clinique counter

<p>I am very disappointed about the poor service I received at the Clinique counter at stuttafords Gateway on Saturday the 21.01.2017. I wanted to buy a foundation and the lady in store tried a certain color on me but wasn’t sure which one to put but when I wasn’t 100% sure I could see that trying a different color was too much of a problem for her. That is not my biggest issue as I understand that she probably deals with a lot of difficult customers but to me it does add to the overall satisfaction of my visit to the counter. Since I was not sure about which color suited my skin the most I asked for a tester to which the lady rep**** with “do you have a container” or you can ask around for it? I was surprised by this, why would I carry a container never mind where I’d get it from? As a result – I ended up buying the foundation without testing it as I had an event to attend the next day. Guess what – it turns out that the color isn’t even suitable for my skin, doesn’t control oil/even cover the spots. That means to me - +-435 down the drain. The customer always suffers in the end isn’t it? This was my first Clinique product, what a waste of my time and money! No need to mention how I can’t absolutely afford such waste. I am completely angry, no foundation at the end of the day and my money gone. What a poor service!</p>