Failure to provide service and reimburse monies

I bought a Groupon for two at Clinimed Parklands only to arrive at Clinimed and be told that the masseuse did not pitch therefore we would be unable to get our treatments. I explained to her that that day was the last day I could redeem my Groupon and she said she would reschedule the appointment and reimburse me for the trip. She has yet to stick to her word and I have subsequently told her that I would like to be reimbursed for my travel and my Groupon because I am quite unhappy with the turn of events and her establishments error cost me my Groupon. Over two weeks later I have yet to be reimbursed and am being told that the amount I paid to travel to and from their establishment is beyond their budget. I am highly unimpressed and feel very cheated and **** to. <br>