Bad service

I was at Sammy marks square clinic on the 23rd. Wow a pathetic service I got from your staff. From front desk poor service and management. They all banching in front. No respect for fellow citizens. I arrived at 12.30pm I was told they can't assist me. Cause the clinic close at 4pm. I need to set up an appointment before they can assist me. Since when do you have to make an appointment to visit a local clinic. I believe if a had to make an appointment I will to go visit a private doctor.. What happened to post cards that's place in front of people stating"Batho pele" Your staff lack guest relations. Hopefully this message is wake up call to person in charge..

Not everyone out there is and afford a private doctor or have medical aids.

Thinks for others??