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Nonkululeko N

1 reviews | Active since Sept 2013

05 Oct 2020, 13:07

Zero Communication

This company goes mum when you send emails but they are very active in deducting money every month, I made a terrible mistake signing up for a funeral plan and I want to cancel it IMMEDIATELY

0
Replies (2)
Clientele Life
Clientele Life's reply05 Oct 2020, 15:39
Official
Dear  Nonkululeko, 

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life  
Clientele Life
Clientele Life's reply08 Oct 2020, 10:32
Official
Dear  Nonkululeko, Thank you for raising your concerns with us.  We confirm that we have made contact with you to provide feedback regarding the concerns raised.
Furthermore the policy has been left on a active status until you make an informed decision based on the telephonic discussion we had with you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
 
Yours sincerely,

Siphesihle RodoloService Recovery SpecialistClientele Life