B
Bernard
1 reviews | Active since Nov 2025
17 Nov 2025, 12:19
Your response is min...
Your response is minimal but it can be increased by respond faster and smoothly
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Replies (2)
Clientele Life's replyOfficial
17 Nov 2025, 12:54Dear Bernard,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply17 Nov 2025, 12:54
Official
Dear Bernard,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
17 Nov 2025, 14:19Dear Bernard, We confirm that we have made contact with you to provide feedback regarding the concerns raised. At the outset we would like to apologise for the delay in paying the refund. As per the email response sent to the email address provided, we have explained our refunds process and confirmed that the refund was paid today. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life
Clientele Life's reply17 Nov 2025, 14:19
Official
Dear Bernard, We confirm that we have made contact with you to provide feedback regarding the concerns raised. At the outset we would like to apologise for the delay in paying the refund. As per the email response sent to the email address provided, we have explained our refunds process and confirmed that the refund was paid today. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life