CC
Catherine C
1 reviews | Active since Sept 2024
04 Mar 2026, 09:12
Your money is good as long as you don't retire.
I discovered that when you on retirement and you do not have airtime to call clientele or you don't have a smart phone, Clientele is not able to call you back to assist with any arrangements while you are waiting for your pension fund to be paid. It does not matter if you have been a member in good standing, there is just no way of calling to check if they can assist you. but they can easily call you to sell their product.
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Replies (2)
Clientele Life's replyOfficial
04 Mar 2026, 09:14Dear Catherine,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply04 Mar 2026, 09:14
Official
Dear Catherine,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
04 Mar 2026, 14:36Dear Catherine C,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Let us know if you have an alternative phone number or a convenient time to call you by responding to the email we sent you.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Let us know if you have an alternative phone number or a convenient time to call you by responding to the email we sent you.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Clientele Life's reply04 Mar 2026, 14:36
Official
Dear Catherine C,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Let us know if you have an alternative phone number or a convenient time to call you by responding to the email we sent you.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Let us know if you have an alternative phone number or a convenient time to call you by responding to the email we sent you.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life