WC
Workcam3 Coe

1 reviews | Active since Mar 2020

28 May 2023, 08:25

YOUR MASE **** ****MERS

CLIENTLE YOUR MASE ****,YOUR CONSULTANT SAID THEY WONT.DEDUCT MY ACC THIS MONTH.YOUR MASE **** I WANT MY MONEY BACK TOMORROW ****MERS

0
Replies (4)
Clientele Life
Clientele Life's reply29 May 2023, 16:29
Official
Dear   Lana H 
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
          Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
         
Yours sincerely,  
Shanitha Hanuman 
Service Support Specialist 
Clientele Life 
Clientele Life
Clientele Life's reply30 May 2023, 14:18
Official
Dear Lana H ,   We confirm that we have made contact with you to provide feedback regarding the concerns raised.  At the outset we would like to apologise for the unpleasant experience you have had with us.

As per our telephonic discussion, we have explained our encashments and refunds process and  also confirmed that the auto-refund will be paid 10 working days after we have received your last premium. It is unfortunate that you have decided to terminate some of our services, should you wish to continue with the policies in the furture we encourage you to urgently contact us and we will gladly welcome you back as a valued client.  We trust you find this in order, however should you require any further assistance please feel free to contact us again.  Yours sincerely,  Maria Mokhuabane
Clientele Life
Service Support Specialist
WC
Workcam3 Coe's update20 Apr 2024, 08:36
Reviewer Update
Eita
WC
Workcam3 Coe's update20 Apr 2024, 08:37
Reviewer Update
Eita