ZL
Zandile L

1 reviews | Active since Dec 2016

16 Apr 2019, 07:50

YOU DO NOT TAKE PEOPLE SERIOUSLY

Clientele, so you decided to send me some email, after I have sent a message on social media platform after going against what you mentioned on an email, it’s a pity that I have to cancel my policy because of your short comings, am sure by now you’ve done your investigation and would appreciate it if you may pay each and every cent of my premiums due to your breach of contract.

0
Replies (2)
Clientele Life
Clientele Life's reply16 Apr 2019, 08:33
Official
 Dear Zandile L

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Lindiwe Mabizela

Service Support Specialist 
Clientele Life
Clientele Life's reply18 Apr 2019, 09:45
Official
 Good day  Your complaint has been received and investigated.  We confirm that The Office of the Independent Arbitrator has investigated the contents of your complaint and Mandisa Gama has been in contact with you to provide the necessary feedback. 
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.  Kind Regards,  The Office of the Independent Arbitrator