Wrong details, unjustified increase

Towards the end of last month, I informed Clientele that I wish to cancel my hospital plan. Since my father is the person responsible for payments, Clientele would not cancel the policy on my request, but requires my father to cancel it. That's fine, he will cancel it. BUT... This month, Clientele had an unjustifiably high increase in the premium. It seems pecu**** for them to increase it so much as soon as I tried to cancel it. Additionally, they only notified us a couple of days (less than a week) ahead of the increase, thus not giving us the option to cancel it. Seems like a ***** business practice.

I've given them a 1 star rating because, in addition to this nonsense increase, they did not have a single detail correct on their system, my father's surname was correct, but mine had an additional letter. Both our first names were wrong, wrong numbers, no emails, etc.