AN
Andile N
1 reviews | Active since Oct 2021
25 Oct 2021, 09:43
WOW!
Had a clientele life debit order go off on my account last Friday and I called requesting a refund and for it to be canceled since I did not approve. I was told in a very I'll mannered sense that I'm not going to get my money back and I was told that I should've called within the first 30 days. But HOW do I call within the first 30 days to cancel not knowing that I have a policy with them..? This is utter bs and I'm definitely never doing any kind of business with clientele life for any reason, whether life and death, rain or sunshine. NEVER!!
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
25 Oct 2021, 09:49Dear Andile N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply25 Oct 2021, 09:49
Official
Dear Andile N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
AN
Andile N's updateReviewer Update
06 Dec 2024, 14:09Its been escalated since 2021?
AN
Andile N's update06 Dec 2024, 14:09
Reviewer Update
Its been escalated since 2021?