AL
Andre L

1 reviews | Active since Jan 2021

08 Jun 2021, 11:51

Worst Spam Calling company. Everyone should report them. Popi act

Clientele literally calls me 6 times a damn day, no matter how many times I block them, LITERALLY 6 times a day every day. I have never given them my number. Im even considering legal consul as this is becoming harassment. I have kept screenshots and phone records of all their spam calls from all their different subsidiaries like life, legal etc. When they tell you they remove you they just start calling back after 2 weeks again and the whole process starts again.

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Replies (2)
Clientele Life
Clientele Life's reply08 Jun 2021, 17:09
Official
Dear  Andre L 

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation.
 Yours sincerely,
 
 Shanitha Hanuman
 Service Support Supervisor
 Clientele Life
Clientele Life
Clientele Life's reply09 Jun 2021, 10:03
Official
Dear  Andre L,
 
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely,
 
Judith Mboweni 
Service Support Specialist 
Clientele Life