L
Lethu
1 reviews | Active since Dec 2022
15 Dec 2022, 18:08
Worst policy company.
I want to express my regret for joining clientele funeral cover. They track my bank account and debit when it suits them any given day of the month. Long before our agreed bebit order date. Tried unsuccessfully to rectify the issue without success.
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Replies (2)
Clientele Life's replyOfficial
19 Dec 2022, 10:50Dear Lethu L,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe MabizelaService Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe MabizelaService Support Specialist
Clientele Life
Clientele Life's reply19 Dec 2022, 10:50
Official
Dear Lethu L,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe MabizelaService Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe MabizelaService Support Specialist
Clientele Life
Clientele Life's replyOfficial
20 Dec 2022, 08:09Dear Lethu L,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
Please be informed that we have explained the December early debit order system and your child has been added as requested. Kindly note that an email containing the policy documents and our bank details was sent to your email, please use your 13 digit ID number as a password to view the documents. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Support Specialist Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
Please be informed that we have explained the December early debit order system and your child has been added as requested. Kindly note that an email containing the policy documents and our bank details was sent to your email, please use your 13 digit ID number as a password to view the documents. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Support Specialist Clientele Life
Clientele Life's reply20 Dec 2022, 08:09
Official
Dear Lethu L,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
Please be informed that we have explained the December early debit order system and your child has been added as requested. Kindly note that an email containing the policy documents and our bank details was sent to your email, please use your 13 digit ID number as a password to view the documents. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Support Specialist Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
Please be informed that we have explained the December early debit order system and your child has been added as requested. Kindly note that an email containing the policy documents and our bank details was sent to your email, please use your 13 digit ID number as a password to view the documents. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Support Specialist Clientele Life