TC
Theresa C
1 reviews | Active since May 2015
23 May 2015, 07:55
worst Company to deal with
i took out Funeral cover from Clientele life! When I received the policy everthing was wrong! After a very long telelphone call I got them to change the policy but still full of mistakes! All there calls are recorded so why dont they listen to the calls! I said the debitorder can go off on 1st of the month which is 1 June but the debitorder went of this morning 23 May! And this debitorder which went off was for the cancelled policy the new one instalment is R229 which was never explained to me! I will never do business with Clientele again and will not ever recommend any person to do!
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Replies (1)Clientele Life's replyOfficial
25 May 2015, 08:39Hello Nothappyclient,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life
Clientele Life's reply25 May 2015, 08:39
Official
Hello Nothappyclient,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life
