TK
Tishaan K
1 reviews | Active since Sept 2024
17 Sept 2024, 09:36
Worst company ever
They somehow signed my father who has. Progressive dementia for funeral cover and now we are trying to cancel and it's impossible. How they convinced a person who doesn't know what is going on to take it in the first place is beyond me!
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
17 Sept 2024, 11:01Dear Tishaan K,
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused.
To escalate the query to the appropriate department, please provide your father's ID number, mobile number, or policy number in the email we sent you.
Yours sincerely,
Lindiwe Mabizela Service Support Team Leader Clientele Life
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused.
To escalate the query to the appropriate department, please provide your father's ID number, mobile number, or policy number in the email we sent you.
Yours sincerely,
Lindiwe Mabizela Service Support Team Leader Clientele Life
Clientele Life's reply17 Sept 2024, 11:01
Official
Dear Tishaan K,
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused.
To escalate the query to the appropriate department, please provide your father's ID number, mobile number, or policy number in the email we sent you.
Yours sincerely,
Lindiwe Mabizela Service Support Team Leader Clientele Life
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused.
To escalate the query to the appropriate department, please provide your father's ID number, mobile number, or policy number in the email we sent you.
Yours sincerely,
Lindiwe Mabizela Service Support Team Leader Clientele Life
Clientele Life's replyOfficial
17 Sept 2024, 15:18Dear Tishaan K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply17 Sept 2024, 15:18
Official
Dear Tishaan K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
05 Oct 2024, 11:34Dear Tishaan K,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct
Clientele Life's reply05 Oct 2024, 11:34
Official
Dear Tishaan K,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct