rr
ruvaine.lucas ruvaine.lucas
1 reviews | Active since Jun 2016
15 Dec 2020, 17:22
Worse service ever.
This is the worse insurance company ever and no should ever deal with them clientele are a bunch of ******. My brothers funeral is in Thursday they still have not made anything easier for me even after I personally went to Morningside to hand in documents because it couldn't be seen on their system. I still haven't received payment or a call from the assessor Gugulethu. Tomorrow is a public holiday and I must still pay the undertaker. No one cares there. Clientele is only good for taking your money.
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
16 Dec 2020, 18:11Dear Varna R
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply16 Dec 2020, 18:11
Official
Dear Varna R
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
17 Dec 2020, 16:12Dear Varna R Thank you for raising your concerns and for bringing this matter to our attention. We confirm that our Claims Team has attempted to contact you without success.
Kindly provide us with an alternate number or a convenient time to contact you. We look forward to your response. Yours sincerely,
Claims Team
Kindly provide us with an alternate number or a convenient time to contact you. We look forward to your response. Yours sincerely,
Claims Team
Clientele Life's reply17 Dec 2020, 16:12
Official
Dear Varna R Thank you for raising your concerns and for bringing this matter to our attention. We confirm that our Claims Team has attempted to contact you without success.
Kindly provide us with an alternate number or a convenient time to contact you. We look forward to your response. Yours sincerely,
Claims Team
Kindly provide us with an alternate number or a convenient time to contact you. We look forward to your response. Yours sincerely,
Claims Team
Clientele Life's replyOfficial
24 Dec 2020, 11:38Dear Varna R,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Client Service Agent was in contact with you regarding the outcome of this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Client Service Agent was in contact with you regarding the outcome of this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department
Clientele Life's reply24 Dec 2020, 11:38
Official
Dear Varna R,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Client Service Agent was in contact with you regarding the outcome of this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Client Service Agent was in contact with you regarding the outcome of this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department