Worse Customer Service

If there was a zero star I would rate this company zero.Clientele Life is worse company by far. I wouldn't recommend it even to my worse enemy.Beginning of February I lodged a claim for my Wealth plan. I was told to sent a certified copy of my ID. I mentioned to them, that I am currently overseas. They told me to certify it in the country that I am in. My ID was Certified according the rules of this country. Now Clientele Life told me they need a proof of the Surname,I sent my marriage certificate. Papama their agent via WhatsApp chat told me everything was received and, I must wait 3 business working days. After 3 days I contacted them. I was told to wait 8 business working days.Today I received a message telling me they need a certified copy of my ID.Clientele is a **** and their custmer service is useless. They call you when they are selling their services. but, when you claim they say,they are not allowed to call clients.***!!

My case is till not resolved and nobody is helping all you get is a robotic emails and WhatsApp chat. Stay away from this company that's my take.