ND
Ntokozo D
1 reviews | Active since Feb 2025
26 Feb 2025, 12:52
Why do you go around ****ming people off their hard earned monies?
What type of people do you hire? I was stopped by a gentleman at a local mall last month and he introduced me to clientele rewards..I told him I'm not interested on anything that will debit money from my account and he promised that it unless I activate the debit myself on the app..I let him install the app and I haven't used or opened the app since it was installed in my phone..to my surprise yesterday it debited and I can't even stop or reverse the debit..Clientele and it's employees are ****mers..
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Replies (2)0
Replies (2)Clientele Life's replyOfficial
26 Feb 2025, 13:47Dear Ntokozo D,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
Clientele Life's reply26 Feb 2025, 13:47
Official
Dear Ntokozo D,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
07 Mar 2025, 12:44Dear Ntokozo D,
Thank you for raising your concerns and bringing this matter to our attention.
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Clientele Life's reply07 Mar 2025, 12:44
Official
Dear Ntokozo D,
Thank you for raising your concerns and bringing this matter to our attention.
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
