TM
Tshepo M
1 reviews | Active since Aug 2015
18 Apr 2019, 12:57
wealth plan is *******
You are not responding to my claim, when i call your consultants say they are not receiving my emails.
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Replies (2)
Clientele Life's replyOfficial
18 Apr 2019, 13:10 Dear Tshepo
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply18 Apr 2019, 13:10
Official
Dear Tshepo
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
18 Apr 2019, 13:59 Dear Tshepo We would like to thank you for bringing this complaint to our attention. As per our conversation today, I have confirmed that the office has not yet received the necessary documents to process your encashment. Furthermore, I advised that you try and resend all these documents to my work email address and once received, I will forward them to the relevant department. Should you require any further assistance, please feel free to contact us again. Regards Vusumuzi Dlamini
Clientele Life's reply18 Apr 2019, 13:59
Official
Dear Tshepo We would like to thank you for bringing this complaint to our attention. As per our conversation today, I have confirmed that the office has not yet received the necessary documents to process your encashment. Furthermore, I advised that you try and resend all these documents to my work email address and once received, I will forward them to the relevant department. Should you require any further assistance, please feel free to contact us again. Regards Vusumuzi Dlamini