TT
Thabo T
1 reviews | Active since Nov 2010
03 Jan 2024, 11:38
Wealth Plan cash withdrawal process
I never had a problem with clientele but since my request via email to withdraw my Wealth plan I can't seem to be winning yesterday I called them regarding this withdrawal and I requested to make a follow-up after sending my ID with unfortunate circumstances when I get back to them I ran out of airtime so how do I know if my withdrawal process was successful or not because it takes some ages for emails to be responded? Is not for the 1st time o withdraw from my Wealth Plan but this time it seems like I'm not winning, please help me to process the money as I'm in need of it please
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
03 Jan 2024, 14:09Dear Thabo T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply03 Jan 2024, 14:09
Official
Dear Thabo T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
TT
Thabo T's updateReviewer Update
03 Jan 2024, 15:28Thank you Lindiwe for your quick professional response after our telephonic conversation I'm clearly happy with everything thank you again
TT
Thabo T's update03 Jan 2024, 15:28
Reviewer Update
Thank you Lindiwe for your quick professional response after our telephonic conversation I'm clearly happy with everything thank you again
Clientele Life's replyOfficial
03 Jan 2024, 15:55Dear Thabo T,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
The payment has been made and it will clear within 24 business hours, as discussed over the phone. We take pride in providing excellent service to our clients, and we look forward to conveying your compliments to the relevant management team, which we know will be greatly appreciated.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
The payment has been made and it will clear within 24 business hours, as discussed over the phone. We take pride in providing excellent service to our clients, and we look forward to conveying your compliments to the relevant management team, which we know will be greatly appreciated.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply03 Jan 2024, 15:55
Official
Dear Thabo T,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
The payment has been made and it will clear within 24 business hours, as discussed over the phone. We take pride in providing excellent service to our clients, and we look forward to conveying your compliments to the relevant management team, which we know will be greatly appreciated.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
The payment has been made and it will clear within 24 business hours, as discussed over the phone. We take pride in providing excellent service to our clients, and we look forward to conveying your compliments to the relevant management team, which we know will be greatly appreciated.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life