TN
Thandeka N

1 reviews | Active since Apr 2021

24 Apr 2021, 07:40

Want my money back R265

I went to clientele life agents asking for a job they promised to hired me and call me before month end April only to realized that they recruited me as they're client. I never agreed on that i want my money back R265 you took yesterday how am i suppose to survive and pay you while am unemployed clientele life are **** people

0
Replies (3)
Clientele Life
Clientele Life's reply24 Apr 2021, 10:07
Official
Dear  Thandeka  N

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Shanitha Hanuman
Service Support Supervisor 
Clientele Life

TN
Thandeka N's update24 Apr 2021, 10:43
Reviewer Update
Thank you cancel it and reverse my money please
Clientele Life
Clientele Life's reply04 May 2021, 14:45
Official
Dear  Thandeka  N

Thank you for raising your concerns and bringing this matter to our attention.  We confirm that our Market Conduct has investigated the contents of your complaint and Thandeka Khiba has been in contact with you to provide the necessary feedback. 
 
 It was found that you were approached by our consultant and permission obtained to debit.  The policy has been cancelled and the way forward was discussed and you confirmed that you were satisfied with the feedback.

We trust you find this in order and that this matter has been resolved to your satisfaction and would like to apologise for any inconvenience this may have caused you. 

Regards,

Market Conduct