BP
Bradley P

1 reviews | Active since Apr 2017

13 Apr 2017, 10:53

Waiting for 20 min and phone is still ringing.

<p>I called clientele on ********** spoke to the lady and reception. i was transferred to another department but the phone is just ringing. been holding for 20 min and the phone is still ringing. What do you call service like that?????</p>

0
Replies (1)
Clientele Life
Clientele Life's reply21 Apr 2017, 15:49
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Service Recovery Specialist