A
Athimna

1 reviews | Active since Jul 2025

30 Jul 2025, 20:15

Very very bad servic...

Very very bad service very poor there's nothing that excites me they deduct my money without my permit

0
Replies (2)
Clientele Life
Clientele Life's reply31 Jul 2025, 08:42
Official
Dear Athimna A,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct 
 
Clientele Life
Clientele Life's reply01 Aug 2025, 10:37
Official
Dear Athimna A, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards, Market Conduct