1 reviews | Active since May 2017
<p>I requested an Encashment and cancellation of my policy, after getting the run around from so many people and not getting any help or advise, I ended up talking to Merilyn Meyer, a Client Service Consultant.</p> <p> </p> <p>I want to thank her for all her help and advise in assisting me with this request. She was very professional and even though I lost my temper and spoke a little loudly, she remained cool and calm and again very professional. She gets a 10 star rating from me. Anyone with problems with Clientele can ask for her by name and she will help you and keep you updated on your request.</p> <p> </p>
We appreciate your positive feedback with regards to the friendly service received and will be sure to convey your message to Ms Meyer who attended to your encashment. It is always welcoming to hear when our clients receive superior service.
We thank you once again for taking the time to post your comments.
Please feel free to contact us should you need any future assistance.
Regards,
Benita Steyn
Service Recovery Specialist
Best regards,
We appreciate your positive feedback with regards to the friendly service received and will be sure to convey your message to Ms Meyer who attended to your encashment. It is always welcoming to hear when our clients receive superior service.
We thank you once again for taking the time to post your comments.
Please feel free to contact us should you need any future assistance.
Regards,
Benita Steyn
Service Recovery Specialist
Best regards,
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