ZN
Zazi N
1 reviews | Active since Jan 2023
31 Jan 2023, 19:34
Very disapointed
I am very dissapointed in the service i reiceved when i joined clientell life policy. The amount they charged me was more than the investment polocy that i took. They added their own fee
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Replies (2)
Clientele Life's replyOfficial
02 Feb 2023, 09:50Dear Zazi N
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply02 Feb 2023, 09:50
Official
Dear Zazi N
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
02 Feb 2023, 12:16Dear Zazi N,
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience you may have experienced.
We confirm that we have made contact with you to provide feedback regarding the concerns raised.
We hereby confirm that we have updated your details as per your request and updated Policy Documents will reach you in 24 hours. Furthermore, as per our telephonic discussion we have explained our refunds process and confirmed the turn around time for the refund to be paid.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience you may have experienced.
We confirm that we have made contact with you to provide feedback regarding the concerns raised.
We hereby confirm that we have updated your details as per your request and updated Policy Documents will reach you in 24 hours. Furthermore, as per our telephonic discussion we have explained our refunds process and confirmed the turn around time for the refund to be paid.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply02 Feb 2023, 12:16
Official
Dear Zazi N,
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience you may have experienced.
We confirm that we have made contact with you to provide feedback regarding the concerns raised.
We hereby confirm that we have updated your details as per your request and updated Policy Documents will reach you in 24 hours. Furthermore, as per our telephonic discussion we have explained our refunds process and confirmed the turn around time for the refund to be paid.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience you may have experienced.
We confirm that we have made contact with you to provide feedback regarding the concerns raised.
We hereby confirm that we have updated your details as per your request and updated Policy Documents will reach you in 24 hours. Furthermore, as per our telephonic discussion we have explained our refunds process and confirmed the turn around time for the refund to be paid.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life