SG
S G

1 reviews | Active since Jan 2012

10 Apr 2017, 08:11

Very bad service

<p>My grandmother passed away last week on Sunday(2 April). Very difficult time for our family. I had funeral cover with Clientele, to date despite sending them all the required documents they have no even acknowledged receipt of same. I have to continuously call. I will NEVER be dealing with Clientele again. I am extremely disappointed. </p>

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Replies (1)
Clientele Life
Clientele Life's reply10 Apr 2017, 09:11
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist