1 reviews | Active since Mar 2024
Very abused
I set up a clientele legal enhanced plan in 2021 I took the plan out just in the event I require legal action for any unforeseen reason however to date I have not needed to use the plan or make a claim thank god for that. I have recently been receiving countless calls from clientele to add plans due to my being a client for so long I was happy to add a few more however after speaking to my wife and discussing our finances we decided the add plans are not fundamental to us so I declined Debit check however debits are going off for 507 and 400 money that I can not afford to spend when call in to have the plans cancel and ask for my refunds im being told I cannot get a refund after 31 days and this is the problem I declined the debicheck so that no debits be allowed and debits are not being taken out without my permission so I have now lost the faith I had in this company I wish to cancel and the plans I have cause I have not to use the plan and for being honest to my bills not gets me force into plans with or without my authority I feel ****** and wish to have all these plans canceled and refunded cause I never use them
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards, Vusumuzi Dlamini Services Recovery Specialist
Best regards,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards, Vusumuzi Dlamini Services Recovery Specialist
Best regards,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
A second attempt to contact you regarding the query raised was made on even day without success..
Can you please provide us with an alternative number where you can be reached.
Kind regards, Vusumuzi Dlamini Services Recovery Specialist
Best regards,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
A second attempt to contact you regarding the query raised was made on even day without success..
Can you please provide us with an alternative number where you can be reached.
Kind regards, Vusumuzi Dlamini Services Recovery Specialist
Best regards,
Thank you for reaching out.
I respectfully apologize for not taking your call this is due to my job being heavily centered around client meetings and a high volume of Skype calls. However, no my matter has not been resolved I am taking a day off this Friday and will be able to take a call then for the rest of the week up until Friday 29/03/2024 any time before I will not be available
Thank you for reaching out.
I respectfully apologize for not taking your call this is due to my job being heavily centered around client meetings and a high volume of Skype calls. However, no my matter has not been resolved I am taking a day off this Friday and will be able to take a call then for the rest of the week up until Friday 29/03/2024 any time before I will not be available