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Emihle N

1 reviews | Active since Jan 2025

02 Jan 2025, 13:50

***** using my bank account

They took a R160 debit order I know nothing about from my bank account yet when I call them they say they have nothing under my name. How are you able to take from my account if the supposedly don't have anything under my name. It means ***** was committed using my account details and lacked due diligence on their part if they are debiting my account. I want my money back and cancel anything connected to my account.

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Replies (1)
Clientele Life
Clientele Life's reply02 Jan 2025, 14:20
Official
Dear Emihle N, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                   
Yours sincerely,  

Lindiwe Mabizela
Service Support Team Leader
Clientele Life